Our People

As a knowledge-intensive organization, operating in a highly-competitive environment, IST places a strong emphasis on the qualities, skills, personality characteristics and potential of its people.

We have adopted an open-door policy, a balanced matrix organization structure, while we incorporate knowledge-management and ideation-management practices, in order to enhance our Research & Development process, as well as our innovation capabilities.

Moreover, IST is characterized by a friendly, casual culture, which places an emphasis on collaboration, team-building, knowledge dissemination as well as efficiency and effectiveness.

Average (mean) age of our people (as at 31 December 2022): 34 years

An Array of Incentives


We invest heavily in the frequent and on-going training of all our people, through participation in seminars, forums, crash-courses, subscriptions to specialty journals, as well as memberships in special interest groups and associations.

We strive to offer our people a strong set of tools for career development, so as to help them realize their potential.

A Highly Skilled Team


We currently employ a significant number of full-time individuals, each with significant experience in his / her field of expertise.

All of our people have graduated from recognized academic institutions and have multi-year hands-on field experience.

Furthermore, all of our people can communicate fluently in at least one foreign language.

Current academic level statistics (as at 31 December 2022):

  • Master's & PhD Degree (University, Technical University, Polytechnic, College): 32% of employees

  • Bachelor's Degree & Postgraduate Diploma (University, Technical University, College): 62% of employees

  • Vocational education (IEK, KEK) & Undergraduate Diploma / Advanced Diploma (University, College): 6% of employees

A Versatile and Diverse Employee Mix


We make a constant effort to ensure staffing levels are maintained within the proper employee mix.

Current employee mix statistics (as at 31 December 2022):

  • Software Developers / Engineers (Senior, Medior, Junior): 71% of employees

  • Project Managers / Business Analysts / IT Specialists: 21% of employees

  • Management / Marketing / Business Development / Administration / Financial Services / HR: 8% of employees

A Flexible Workplace Policy


Depending on the job description, job requirements and other variables, our people may be able to choose the type of work model they prefer to utilize (on-site, remote, hybrid).

Current work model statistics (as at 31 December 2022):

  • On-site: 40% of employees

  • Remote: 20% of employees

  • Hybrid: 40% of employees

An Agile Structure


We have adopted a "matrix management structure"; this type of structure is most suitable for an organization like IST, which operates in a highly dynamic and competitive environment.

​The main advantage of the matrix structure is that it can:

  • Improve decision-making.

  • Help break down traditional "silo" barriers.

  • Improve communication across the organization.

  • Allow staff to apply their skills in different roles.

  • Help share best practices and ideas across teams.

  • Increase efficiencies due to sharing resources across departments.

  • Allow team members to share information more readily across task boundaries.

  • Bolster an agile and flexible operating model.

  • Allow for specialization that can increase depth of knowledge.

  • Allow for professional development and career progression to be managed.

  • Help the organization to achieve quick market adaptation to changing customer needs.

  • Decrease the lead time to introduce a new solution / service.

  • Adopt an open communication model that leads to better informed decisions.

  • Enhance cross collaboration that boosts employee engagement and morale.


Downloads & Resources