Environment

• Continuous and comprehensive evaluation of the environmental impact that the company’s activities may have, in order to reduce our overall environmental footprint, by engaging in proactive environmental initiatives.

• Continuous improvement of our environmental performance through monitoring and review of all relevant resources consumption and waste production, as well as through the definition of objectives and goals.

• Compliance with all national and EU environmental laws and regulations, as well as other regulatory provisions.

• Preemptive steps to ensure the avoidance of emergency or hazardous situations.

• Environmental awareness and motivation of employees.

We currently have a recycling policy in place, and consistently recycle the following:

• Paper: Books, magazines, newspapers, wrappings, cardboards, packaging, office paper - A4, A3 etc.

• Batteries: Portable, accumulators, rechargeable, industrial, lead-acid, alkaline, button and coin cells.

• Light bulbs and lamps: Fluorescent, LED, other mercury-containing bulbs and lamps.

• Small electrical / electronic devices: Small domestic appliances, computers, television sets, computer monitors, computer peripherals, printers, mobile phones, tablets etc.

All of the above are stored in designated areas and frequently collected by local waste management collection authorities / organizations.

Moreover, we require from all fleet leasing / management companies with whom with co-operate, as well as from all car service centers to which we service our company cars, to have procedures in place for the collection and proper recycling of:

• used car tires,

• used car batteries,

• used motor oils.

In order to be truly environmentally responsible, we constantly engage in practices which minimize the consumption of resources and the production of new waste.

• Office paper: We only use 100% recycled office paper (A4, A3), chlorine-free bleached (PCF), FSC-Recycled certified, EU-Ecolabel certified, with an EXCELLENT rating on the WWF "Check Your Paper" directory.

• Printer toner cartridges: We only use remanufactured cartridges, which we exchange with full / refilled ones when depleted.

• Discourage printer use: We only print documents when absolutely necessary or when asked to do so by our clients.

• Cleaning and paper / personal hygiene products: We only use products that have been certified by local authorities as suitable for human use and not harmful to the environment.

• Pest control: We only use chemicals that have been certified by local authorities as not harmful to people, companion animals or the environment.

• Disposable tableware: We have stopped buying and using disposable plastic cups, plates and utensils in our offices.

• Energy efficient lighting: We have replaced our non energy efficient lamps and bulbs with LED energy saving lamps and bulbs throughout our offices.

• Data center energy consumption: Our physical (on-premises) data center, incorporates an energy efficient cooling system (A++ class, based on the EU Energy Label classification system).

• Certified electronic equipment: We only use certified electronic equipment coming from established manufacturers (CE marking, Energy Star compliance).

• Marketing material: We do not produce marketing communications material (brochures, leaflets etc.) in paper format. All of our marketing communications material is distributed in electronic format only.

• Clean energy: We only make use of electricity in our premises for all of our everyday needs (heating, air conditioning, lighting, operation of equipment etc.), having totally excluded the use of fossil fuel-based (coal, petrol, natural gas) boilers, heaters, generators, which increase carbon and emissions footprint. Moreover, the electricity we consume is procured from 100% renewable resources.

We care about the environment and have thus implemented the "Green Sign / Green Certificate" service.

The "Green Sign / Green Certificate" is a service which allows us to purchase “green” energy from our energy provider, that is produced 100% from Renewable Energy Sources (RES).

The "Green Sign / Green Certificate" service is based on the Guarantees of Origin system (GOs).

As defined in the Directive 2009/28/EC of the European Parliament and of the Council and the Ministerial decision ∆6/Φ1/οικ.8786 (ΦΕΚ 646/14.5.2010) of the Greek government, the Guarantee of Origin is an electronic certificate, issued by the competent issuing body, which provides proof of the source of the electricity generated from RES (Renewable Energy Sources) or CHP (combined heat and power) units during a certain period of time.

With the "Green Sign / Green Certificate" service, for every megawatt-hour (MWh) of electricity consumed, our energy provider will supply the same amount of Guarantees of Origin, which the provider secures from local renewable energy (solar and wind) producers.

By selecting the "Green Sign / Green Certificate" service, we help reach the sustainable development goals set by the EU, by contributing to the financing of new RES units in Greece.

As part of our on-going environmental efforts, we were able to achieve the following in 2022:

• We reduced vehicle fuel (petrol and / or diesel) consumption by 6.21%, compared to 2021.

• We recycled 97 kg of office paper.

• We recycled 88 kg of plastic / glass / aluminum / cast-iron waste.

• We didn't procure any laser printer toner cartridges (new, remanufactured or otherwise) throughout 2022.

• We recycled 121 kg of small electrical / electronic devices.

• We recycled 410 kg of industrial and lead-acid batteries.

• We decommissioned our on-premises data center, so as to reduce our overall environmental footprint (energy consumption, use of air conditioning / cooling systems, electronic waste), and we migrated all of our on-premises servers (physical and virtual) to Microsoft Azure. Since the end of 2022, we make use of the Microsoft Azure infrastructure, for all of our computing needs.

• According to the official data of the RES and Guarantee of Origin Operator (DAPEEP), our electricity supplier was named the only provider of 100% clean green energy to customers: "We Energy" comes in first, at the top of the Greek energy market, providing its customers with 100% clean, green energy that comes exclusively from renewable energy sources (mix 100% from Renewable Energy Sources).

• We replaced a number of petrol and / or diesel vehicles with either PHEVs (Plug-in hybrid electric vehicles) or fully EVs (electric vehicles).

As part of our on-going environmental efforts, we were able to achieve the following in 2021:

• We reduced electricity / power consumption on our premises by 4.06%, compared to 2020.

• We reduced vehicle fuel (petrol and / or diesel) consumption by 4.98%, compared to 2020.

• We reduced water consumption on our premises by 14.71%, compared to 2020.

• We recycled 119 kg of office paper.

• We recycled 73 kg of plastic / glass / aluminum / cast-iron waste.

• We recycled 100% of our empty laser toner cartridges.

• We recycled 24 kg of portable batteries.

• We recycled 103 kg of small electrical / electronic devices.

• We decommissioned a number of older generation servers, so as to reduce our overall environmental footprint (less energy consumption, less heat generation within the data center).

• We replaced a number of petrol and / or diesel vehicles with either PHEVs (Plug-in hybrid electric vehicles) or fully EVs (electric vehicles).

As part of our on-going environmental efforts, we were able to achieve the following in 2020:

• We reduced electricity / power consumption on our premises by 17.56%, compared to 2019.

• We reduced vehicle fuel (petrol and / or diesel) consumption by 14.13%, compared to 2019.

• We recycled 146 kg of office paper.

• We recycled 69 kg of plastic / glass / aluminum / cast-iron waste.

• We recycled 108 kg of industrial and lead-acid batteries.

• We recycled 188 kg of small electrical / electronic devices.

• We decommissioned a number of older generation servers, so as to reduce our overall environmental footprint (less energy consumption, less heat generation within the data center).

• We replaced all of our older company car fleet (EURO 5 emission standards), with brand new EURO 6 (d-Temp / d) emission standards cars. Our new company car fleet is vastly more fuel efficient, and generates significantly fewer emissions.

• We replaced a number of petrol and / or diesel vehicles with either PHEVs (Plug-in hybrid electric vehicles) or fully EVs (electric vehicles).

As part of our on-going environmental efforts, we were able to achieve the following in 2019:

• We didn't procure any laser printer toner cartridges (new, remanufactured or otherwise) throughout 2019.

• We reduced procurement of inkjet cartridges by 78% (compared to 2018).

• We recycled 153 kg of office paper.

• We recycled 76 kg of plastic / glass / aluminum / cast-iron waste (increased recycling by 35.71%, compared to 2018).

• We recycled 135 kg of industrial and lead-acid batteries.

• We recycled 187 kg of small electrical / electronic devices.

• We decommissioned a number of older generation servers, so as to reduce our overall environmental footprint (less energy consumption, less heat generation within the data center).

• We changed our power supplier / energy provider and got awarded a "Green Sign / Green Certificate"; for every megawatt hour (MWh) of electricity consumed, our energy provider supplies the same amount of Guarantees of Origin, which the provider secures from local renewable energy (solar and wind) producers. The Guarantee of Origin is an electronic certificate which provides proof of the source of the electricity generated during a certain period of time.

As part of our on-going environmental efforts, we were able to achieve the following in 2018:

• We reduced water consumption on our premises by 19.69%, compared to 2017.

• The procurement of laser printer toner cartridges remained on the same level to that of 2017.

• We recycled 100% of our empty laser toner cartridges.

• In 2018, we started procuring only remanufactured laser toner cartridges, coming from credible and reputable manufacturers (having, at least, ISO 9001 and ISO 14001 valid certifications).

• We reduced procurement of office paper by 40.30%, compared to 2017.

• We recycled 126 kg of office paper.

• We recycled 56 kg of plastic / glass / aluminum / cast-iron waste (increased recycling by 14.29%, compared to 2017).

• We recycled 12 kg of portable batteries.

• We recycled 104 kg of industrial and lead-acid batteries.

• We recycled a massive 623 kg of small electrical / electronic devices.

• We decommissioned a number of older generation servers, so as to reduce our overall environmental footprint (less energy consumption, less heat generation within the data center).

• We replaced our older company car fleet (EURO 3 / 4 / 5 specifications) almost entirely, with brand new, EURO 6 cars. Currently, only one of our vehicles is EURO 5, all the rest being EURO 6 compliant. Our new company car fleet is vastly more fuel efficient, and generates significantly fewer emissions.

• We reduced our annual, total car fuel consumption by 5.25%, compared to 2017.

As part of our on-going environmental efforts, we were able to achieve the following in 2017:

• We reduced water consumption on our premises by 35.95%, compared to 2016.

• We reduced procurement of laser printer toner cartridges by 70%.

• We recycled 100% of our empty laser toner cartridges.

• We reduced procurement of ink printer cartridges by 15.38%.

• We reduced procurement of office paper by 4.29%.

• We recycled 139 kg of office paper (or 79.79% in relation to the office paper that we procured).

• We recycled 49 kg of plastic / glass / aluminum / cast-iron waste.

• We recycled 13 kg of portable batteries.

• We recycled 166 kg of industrial and lead-acid batteries.

• We recycled 51 kg of small electrical / electronic devices.

• We decommissioned a number of older generation servers, so as to reduce our overall environmental footprint (less energy consumption, less heat generation within the data center).