SPMS

The goal of SPMS is to centralize all processes related with the introduction, management and alteration of rate plans, services, discounts, and promotions for Telecom Operators.

Service & Product Management System
An Innovative and Proven PLM Solution

The SPMS solution functions as a central hub, through which a Telecom Operator organizes, monitors and controls one of the most important aspects of its business. SPMS is versatile and flexible, ideally suited and concentrated to serve the needs of all types of Telecom Operators (Mobile, MVNOs, Fixed and ISPs).

Product Lifecycle Management (PLM)

Product lifecycle management or PLM is an all-encompassing approach for innovation, new product development and introduction (NPDI), as well as product information management.

The principal role of Product Lifecycle Management (PLM) is to manage a product from concept to retirement.

TM Forum Certified Product

Our SPMS product lifecycle management solution for Telecom Operators has been awarded the TM Forum Product Conformance Certificate / Mark (Frameworx 14).

The TM FORUM certification establishes SPMS as a major PLM solution for Telecom Operators on a worldwide level, while at the same time it emphasizes the advanced capabilities and characteristics that SPMS incorporates.

Challenges
  • Telecom Operators need to address urgent and rapidly changing market conditions.
  • Sophisticated and highly intensified business competition must be encountered efficiently and effectively.
  • Introduction of new and more complex offerings, rate plans, promotions and services must be continuous.
  • Telecom Operators need to always provide accurate and up to date information to its customers.
  • Constant coordination between involved departments is needed.
  • Mobile and Fixed Telecom Operators must satisfy their customer needs through an extended portfolio of services.
  • Technological advancements and convergence in the Telecom Industry lead to the establishment of innovative services that must be rapidly incorporated into new products.
Business Benefits
  • Better and more efficient communication / cooperation between cross-functional stakeholders.
  • Rapid response to frequently changing market conditions.
  • Introduction / Alteration of rate plans and services can be accelerated dramatically.
  • Less mistakes, higher productivity, more efficient time management.
  • Empowerment of marketing department.
  • Centralization of product management.
  • Work flow execution optimization.
  • Operator compliance with external audits & industry regulations.